FAQ's
1. What kind of products do you sell?
We offer innovative home and hygiene electronic products including:
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Automatic Sanitizer Dispensers
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Air Humidifiers
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Electric Cleaning Brushes
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Mini Washing Machines
Our focus is on smart, compact, and efficient solutions for modern living.
2. Are your products easy to use and install?
Yes! All of our products are designed with user-friendliness in mind. Most items require minimal setup and include clear instructions. If you ever need help, our support team is ready to assist.
3. Are your products safe to use?
Absolutely. All our products go through strict quality control and meet safety standards. We recommend reading the user manual before first use to ensure proper operation.
4. How long does shipping take?
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
We process orders within 1–2 business days. You'll receive tracking info once your order ships.
5. Do you ship internationally?
Yes, we ship to select international countries. Shipping fees and delivery times vary based on your location. Customs or import taxes (if applicable) are the responsibility of the buyer.
6. What if I receive a damaged or defective product?
If your product arrives damaged or faulty, contact us at support@sharpelectronicx.com within 7 days of delivery. We'll be happy to offer a replacement or refund.
7. Do your products come with a warranty?
Yes. Most of our products come with a 6-month limited warranty. Warranty details are listed on each product page.
8. Can I return or exchange a product?
Yes, we have a 30-day return policy. Products must be unused, in original packaging. Please visit our Returns Policy page for full details.
9. Is my payment information secure?
100%. We use SSL encryption and secure checkout to protect your personal and payment information. We accept major credit cards, PayPal, and other trusted payment methods.
10. How do I contact customer service?
You can reach us via:
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Email: support@sharpelectronicx.com
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Contact Form: Click here
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Live Chat: Available during business hours on our website